🔒 Compliance & Trust Brief · Private preview

The foundation comes first — because this is healthcare.

This system is engineered so that privacy, data isolation, and accessibility are in place before a single member or employee signs in. Here is exactly how your members' and workforce's data is protected — and why this can become Banner's first true healthcare white label.

Force for Health builds to the standard a Banner audit expects. The controls below are designed into the platform itself, scoped to Banner – University Family Care as a fully isolated organization. Status reflects this private-preview stage; items marked BAA-ready activate when a Business Associate Agreement is executed.

The controls

🔐 HIPAA-aware design · BAA-ready BAA-ready

The platform is built to the HIPAA Security and Privacy Rules. During this preview, no Protected Health Information (PHI) is collected — the demo uses synthetic and de-identified content only. Before any real member PHI flows, a Business Associate Agreement is executed between Banner Health and The Force for Health, defining permitted uses, safeguards, breach notification, and return/destruction of data.

  • Encryption in transit (TLS 1.2+) and at rest
  • Access controls, audit logging, and minimum-necessary data handling
  • Breach-notification process defined in the BAA

🧱 Per-organization data isolation (RLS) Built in

Every record in the system carries an organization_id keyed to Banner – University Family Care. Row-Level Security policies enforce that no other client, tenant, or organization can ever read or write your data — the isolation is at the database layer, not just the interface. This is the same wall that keeps each organization's members, learners, and outcomes completely separate.

  • Database-enforced isolation — not application-level filtering that can be bypassed
  • Banner-scoped admin, instructor, and member roles
  • Verified by isolation testing before any go-live

📊 De-identified PHIT™ — aggregate only Built in

The Population Health Insights Tool surfaces outcomes — screenings up, blood-pressure checks up, well-child visits up — as de-identified, aggregate signals. No individual PII or PHI leaves your organization. Banner sees its own cohort detail; the network only ever sees anonymized rollups. This is what lets Sarah's team carry numbers to AHCCCS while every member's privacy is preserved.

🎓 FERPA & COPPA for the workforce pipeline Built in

The workforce and career-pathway tracks touch education records and, in K-12 career programs (Camp Scrubs and similar), minors. FERPA controls protect education records; an age gate and COPPA parental-consent path govern any learner under 13. The platform is built to the strictest applicable state standard, which clears the bar everywhere Banner operates.

♿ WCAG 2.1 AA accessibility Built in

Every page is keyboard-navigable, uses color contrast that meets or exceeds AA, never relies on color alone to convey meaning, includes alt text, and captions instructional video. Accessible to every member and employee — and required for a system serving Medicaid and long-term-care populations.

🛡️ Invite-only preview environment Preview

This staging space is gated to your named team with individual access codes. Nothing is indexed, public, or shareable outside your invitation. When Banner approves go-live, access moves to authenticated member and staff sign-in tied to the isolated organization above.

🎯 AHCCCS & Community Reinvestment alignment By design

Every activation is mapped to a documented Health-Related Social Needs priority — older adults, justice-involved individuals, transition-age youth, maternity care, and Native American members. The reporting layer is built so each Community Reinvestment dollar traces to a named HRSN outcome, the way AHCCCS auditors expect.

From preview to production

How a member's data is protected, step by step

1
Preview (today)

Synthetic / de-identified content only. No PHI. Invite-only access for your team to test-drive.

2
Agreements

Business Associate Agreement + Data Sharing Agreement executed between Banner and FFH before any real data flows.

3
Provisioning

Banner – University Family Care created as an isolated organization with Row-Level Security and Banner-scoped roles.

4
Live

Members and staff sign in to the Banner-branded system. PHIT rolls up de-identified outcomes only.

5
Ongoing

Audit logging, accessibility monitoring, and reporting that ties every activation to a documented HRSN priority.

Plain-language summary: during this preview there is no real member data in the system at all. When it goes live, Banner's data lives in a walled-off space only Banner can see, the network only ever receives anonymized totals, and a signed BAA governs the whole arrangement.

Questions from your privacy or compliance team?

We'll walk your security and compliance leads through the BAA, the isolation model, and the de-identification approach in as much detail as they want.

Talk to Coach Lucy →